What if?
Your digital marketing team needs help. What if you had a program and project management warrior who has been through fire and floods and still delivered web projects on time and budget?
I am that warrior and I want to help your team succeed and thrive.
Positively impacting businesses.
F5 Networks | Senior Manager of Web Experience / Web Program Manager
2011 – Present
A web team did not exist in 2011. That needed to change to scale in an increasingly digital and mobile world. I was hired to help the marketing org develop the muscles necessary to support a digital strategy through a modern website, delivering a significant increase in MIs, SALs, and SQLs into the sales funnel.
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Led the team through 3 rebranding efforts
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Created a federated search solution connecting all digital properties
Microsoft | Lead Global Program Manager (Vendor)
2009 - 2011
Selling direct-to-consumer was a novel idea just getting off the ground in 2009 for a monolithic, traditional B2B company. I was hired as a vendor (via Bradson Consulting) to replicate US-led operations for Microsoft Store online in EMEA and APJ, using a remote digital vendor and coordinating with fulfillment centers in Ireland and online operations at HQ. I drove the expansion into 22 markets and the consolidation of the digital vendor platform, helping to cement a crazy idea into a core business model.
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Drove global launches for Windows 7, Office 2010, Office for Mac 2011, and XBOX 360 Kinect
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Managed the localization process to support 9 languages across the entire product catalog and marketing materials
Expedia.com | Lead Traffic Manager
2006 - 2009
The retail team was struggling to hit deadlines and scale to tackle critical business initiatives. I teamed with the executives to establish a PMO and build project management tools, formal workflows, and create a cadence of project pipeline and review meetings. The result was full engagement by the executive team and BUs, better-utilized resources, and the production of high-profile campaigns in partnership with the NFL and Lucasfilms.
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Built a sophisticated project tracking tool in-house
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Established and managed a project portfolio of 200+ projects with ~50% in flight always
Drugstore.com | Senior Project Manager / Senior Web Producer
2000 - 2006
I joined a team with a vision, passion, and enthusiasm. It was here that I learned how to wear many hats, juggle competing priorities, and the importance of investing in the team and tools to better serve the mission and the customer. I managed the execution of everything from the hundreds of small monthly promotions to a year-long, multimillion-dollar rebranding effort.
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Spearheaded IA, content strategy, features and functionality development
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Completed 6 full-site migrations to fulfill company M&A strategies
Skills
Process Development
Team Management
Resource Management
Portfolio Management
Project Management
Product Management
Program Management
Vendor Management
Software Development Lifecycle (SDLC)
HTML and CSS
Analytics and Optimization
Content Strategy
Information Architecture
Copy Development
User Experience
Editorial Management
SharePoint
Visio
Microsoft Project
AtTask/Workfront Administration
Wrike Project Management Tool
Photoshop
Adobe Experience Manager (AEM)
DotNetNuke (DNN) CMS
Google Analytics